Privacy policy

Last updated: December 17, 2025

This Privacy Policy describes the policies and procedures of Simple Base Swap (referred to as “we,” “us,” or “our“) regarding the collection, use, and disclosure of your personal information when you use our mobile application, website, or any related services (collectively, the “Service“). It also explains your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Service.

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have the meanings defined under the following conditions. The following definitions shall have the same meaning whether they appear in singular or in plural.

Definitions

• Application refers to the Simple Base Swap mobile software program provided by the Company.

• Website refers to the official Simple Base Swap site, accessible at simplebaseswap.com.

• Company (referred to as “the Company,” “We,” “Us,” or “Our“) refers to Dedaldev DOO, Vojvodjanska 42, Belgrade, Serbia.

• Country refers to Serbia.

• Device means any device that can access the Service such as a smartphone, computer, or tablet.

• Personal Data means any information that relates to an identified or identifiable individual.

• Digital Assets means cryptocurrencies, tokens, and other blockchain-based digital assets supported by the Service.

• Wallet means the non-custodial mobile wallet functionality provided through our Service.

• Recovery Phrase means the secret seed phrase used to restore access to your Wallet.

• Service refers to the Application and/or the Website.

• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Our Privacy Principles

Privacy is fundamental to our mission. We adhere to the following principles:

• Minimal Data Collection: We collect only the information necessary to provide our Service;

• Non-Custodial Design: We do not have access to your private keys, recovery phrases, or wallet balances;

• No Selling of Data: We do not sell your personal information to third parties;

• Transparency: We are transparent about our data practices and give you control over your information.

Collection and Use of Personal Data

Minimal Data Collection for the Mobile Application

We are committed to maintaining the highest level of security and user privacy. Our Mobile Application does not collect any analytics data or track your usage behavior. We only collect the minimal information necessary for the functionality of the app.

However, if you choose to contact us directly through the Mobile Application, we may collect your email address or other contact information solely for communication purposes. This information will not be shared with third parties except where required by law.

Data Collection on the Website

The Website may use analytics and tracking technologies to help us understand user behavior and improve our online experience. This data is used in an aggregated and anonymous manner and does not include personal information that can be directly linked to you.

Information We May Collect

Depending on how you interact with our Service, we may collect:

• Email address (if you choose to provide it for support or notifications);

• Username or avatar (if you create a profile);

• Feedback, inquiries, and communications you send to us;

• Device information such as device type, operating system, and browser type;

• Usage data such as pages viewed and access times (Website only);

• IP address for security purposes and legal compliance;

• Public blockchain data such as wallet addresses and transaction data visible on the public blockchain.

Non-Custodial Approach

Simple Base Swap is a non-custodial wallet. We do not store or control any private keys, nor do we hold any digital assets on your behalf. You are solely responsible for safeguarding your wallet credentials, including private keys and recovery phrases.

We never collect or store: your private keys, recovery phrases (seed phrases), wallet passwords, or any credentials that provide access to your Digital Assets. These remain exclusively under your control.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To operate, maintain, and improve our wallet and swap functionality;

• Communication: To respond to your inquiries, provide support, and send service-related communications;

• Security: To detect, prevent, and address fraud, security issues, and technical problems;

• Analytics: To understand how users interact with our Website and improve user experience;

• Legal Compliance: To comply with applicable laws, regulations, and legal processes;

• Marketing: With your consent, to send promotional communications (you can opt out at any time).

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Service (e.g., hosting, analytics);

• Legal Requirements: When required by law, legal process, or government request;

• Protection of Rights: To protect our rights, privacy, safety, or property, or that of others;

• Business Transfers: In connection with a merger, acquisition, or sale of assets;

• With Your Consent: When you have provided explicit consent to share your information.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

Mobile Application

Our Mobile Application does not employ cookies, web beacons, or similar tracking technologies for analytics or advertising purposes.

Website

The Website may use cookies and other tracking technologies, including web beacons, to collect information such as your browsing behavior, to improve the user experience, and for analytics purposes. Unless you disable these cookies through your browser settings, they will be used in accordance with this Privacy Policy. Any tracking data collected on the Website is aggregated and does not identify you personally.

These technologies help us:

• Remember your preferences and settings;

• Understand how you use our Website;

• Improve performance and user experience;

• Analyze trends and gather aggregate data.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our Website.

Third-Party Services

Simple Base Swap may interact with third-party services (for example, blockchain networks, decentralized exchanges, or token providers). We do not control and are not responsible for the content, privacy policies, or practices of any third-party services. You are encouraged to review the privacy policies of those third-party services before engaging with them.

Data Security

We take reasonable measures to protect your information. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our code is written with maximum security in mind to reduce risks.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

Your Responsibility: You are responsible for maintaining the confidentiality of your wallet credentials, including your private keys and recovery phrase. Never share these with anyone.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you;

• Correction: Request correction of inaccurate or incomplete information;

• Deletion: Request deletion of your personal information, subject to legal requirements;

• Portability: Request a copy of your data in a portable format;

• Opt-Out: Opt out of marketing communications at any time;

• Withdraw Consent: Withdraw your consent where we rely on consent for processing.

To exercise any of these rights, please contact us using the information provided below.

Disclaimer of Liability

By using Simple Base Swap, you acknowledge and agree that:

1. No Warranty: The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

2. Limitation of Liability: Under no circumstances shall the Company be liable for any direct, indirect, incidental, special, or consequential damages, losses, or expenses arising out of or in connection with the use of the Service.

3. User Responsibility: You are responsible for any transactions made through the Service, including fees and potential losses. You are also responsible for keeping your Device secure and safeguarding your private keys.

4. Indemnification: You agree to indemnify and hold the Company harmless from any claims or damages arising out of your use or misuse of the Service, or your violation of this Privacy Policy or applicable laws.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Serbia where our Company is located. These countries may have different data protection laws. By using our Service, you consent to such transfers. We take appropriate measures to ensure that your information receives adequate protection.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to lodge a complaint with a supervisory authority.

Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal information, please contact us, and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

• Email: support@simplebaseswap.com

• Website: simplebaseswap.com

• Address: Dedaldev DOO, Vojvodjanska 42, Belgrade, Serbia

By using Simple Base Swap, you signify that you have read and understood this Privacy Policy and agree to be bound by its terms.